Gateway Shared Services (Gateway) is a public sector, not for profit consortium of ten local authorities, hosted by Glasgow City Council.

This privacy statement sets out how Gateway Shared Services (Gateway) complies with United Kingdom and European Union data protection requirements. This applies to the all the Gateway Engage websites.

Any changes to these policies will be posted here.

Gateway is committed to respecting your privacy. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

What if you think we have incorrect information or you would like a copy of the information we hold about you?

You may request details of personal information which we hold about you under the Data Protection Act 1998. We confirm we will comply with the relevant statutory requirements in dealing with any such request. If you would like a copy of the information held on you please write providing full details of who you are and what specific information you require to the above address.

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.

Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Which Cookies do we use?

Cookies are files that store information on your hard drive or your browser. These cookies mean that the Website can recognise that you have previously visited the Website. This allows you to maintain your preferences on the Website and for us to measure the usability of the Website. To find out more about cookies, including how to see what cookies have been sent and how to manage and delete them, visit All about cookies

We do not use cookies to store personal information. The table below explains the cookies we use and why.

Cookie Name Description
cc Cookie Control: When you click "Accept Cookies" or "Decline Cookies" on the Cookie Control user interface, a cookie is set in order to remember your preference.

You can, should you wish, disable the cookies from your browser and delete all the cookies currently stored on your computer. However, by deleting the cookies you may find you are prevented from taking full advantage of the website. You can find out how to delete cookies for your browser by clicking ‘help’ on your browser’s menu.

This website also uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses ‘cookies’ to collect information about your use of the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information to evaluate your use of the Planit site and compile reports on website activity for our website operators. This helps us to evaluate and improve the website, and monitor site usage.

Google will not associate your IP address with any other data held by Google.

We also make use of Google Analytics Demographics and Interest Reporting, part of Google Analytics Advertising Features. This uses Google's 3rd-party audience data (such as age, gender, and interests) with Google Analytics. This is used to provide demographic statistics.

To opt out of being tracked by Google Analytics across all websites visit Google Analytics.